I am a dying consultant. Well, I'm not really dying, but my career
as a consultant is pretty much over. I'm 35, recently diagnosed with a
condition called something in which any hypothesis that leaves my vocal
chords hurts me, and the more far-fetched the hypothesis, the more the
pain. And not only that, I literally spew blood and my voice gets
reduced to sharp squeaks when my statements get inaccurate. The last
meeting I had with a client, things got so out of hand that the whole
group was sitting with blood on their faces and their hands on their
ears. My bullshitting days were over, and I got fired.
But
enough about me. Let me tell you about her. She was the sunshine in
our otherwise gloomy office. She could not only play the clients, but
everyone inside of our office too. This is the story about how she
played me that one time. Today she is married to some guy in some
ministry and has two kids, and remembering their lovely faces, I'd keep
the raunchier details of our relationship and her real name out of this
story. I'll just call her Layla.
It was a rushed
beginning of the day in office while the cool Bangalore morning lay
wasted outside. She came to my cubicle all worked up. She told me she
had to fly to Mumbai that evening for an early morning meeting the next
day at the customer support of a bank. She had to present a report
to some big-shot there and had nothing at all. I was pleasantly
surprised that she had came to me until she told me I was to go with
her and make the presentation. She told me that since she had nothing
and I had nothing, I might as well present. And take this - I stalled
my work and agreed. It was Layla.
Did I love her? In a
way. It was the kind of love you feel whenever you walk past a certain
cubicle and then don't feel it again for the rest of day, until you
pass by it again. There was only one such cubicle for me, and it was
Layla's. On our way to the airport she told me the client's problem.
They wanted to 'increase efficiency' across their floor. Increase
efficiency, I thought, you couldn't be more vague. But I was happy with
this, if they're vague, we can be vague. So this was the problem I'd
have to keep at the back of my mind while I'm courting her tonight. Now
don't get me wrong. In my interactions with women I'm never a wolf, I
stick to my species.
I needed to get something else
cleared up too. While waiting at the airport I casually asked her, if
she didn't mind, how things were going for her outside of the
office. "You know how it is, I hardly get time for anything outside of
the office." That is good, I thought, she is single. I was amazed, and
even a little embarrassed at how different things were now from school
or college. I always started out sincere then. And today, I needed to
go through an entire awkward routine before I allow myself to
start getting sincere.
She went to sleep as soon as we
took off. I was a bit sleepy myself, but there was no way I could sleep
- I had two major projects in the next 24 hours. The lights were
switched off and soon most people dozed off. In a while a child's
whimpering turned into loud yelps. I was surprised that it woke no one
up except its mother. The mother took out a box and tried to feed the
child out of it. She seemed to be having a hard time so I walked up to
her seat and held the box for her. There was candy, biscuits and the
like inside. She was pretty calm and started chatting. I told her I
could check with the attendants for some dinner for the child. "No, not
necessary, I have what I call his Anytime Breakfast Box with me. Kids
don't follow our meal timings. They just wake up anytime, take a few
bites, and go back to sleep. Something sweet, something salty, a little
sip of something, and it's done. It's the solution to
everything." Great, I thought. The solution to everything. And this
started a chain of thought that would lead to my suggesting the Anytime
Breakfast Box to the client as the solution to his efficiency problem.
I
walked back to my seat. Layla was sleeping like an angel but I had to
wake her up. I told her about the Anytime Breakfast Box.
"You're kidding."
"I'm serious. See how I do it tomorrow."
"Fine, it's your project now. Do it the way you want."
I
soon realized that I had gotten carried away, The thought crossed my
mind that if this fails, it would be last project in the company. But I
had told Layla, and now I couldn't back-off.
My
presentation slides were all pictures. Three categories, titled - Sugar
somethings, Salt somethings, Fluid. It was pretty easy to prepare.
Candy, granola, chips, oats, biscuits, lemonade, soda - I put everything
in there. I give you here the proceedings of the meeting -
"Gentlemen,
we have performed an extremely detailed study of your processes, and
have narrowed down your problems to one fact - a definitive, though
short-term decrease in the effective IQ of your employees that takes
place while they work. Any person doing repetitive work faces a
decrease in effective IQ which lasts only a few hours. To recover the
lost IQ, the employee, against his will, engages in activities which
the low IQ dictates him to, such as idle chatter, blank staring at
walls, mumbling and fumbling, cracking poor jokes, drooling, excessive
urination and facebooking. This is the root cause of all inefficiency."
I made a pause, letting it sink in.
"But
as always, we have a solution. And as always, it's cheap and
effective. The philosophy behind our solution is a continuous supply of
energy to the employees, continuously replenishing their effective IQ.
Gentlemen, I present to you - The Anytime Breakfast Box."
As
I ran through the slides, I couldn't tell if the contortions in their
faces were disbelief or anger. Layla had closed her eyes, awaiting the
storm. "You are shitting us," was the verdict. The big-shot asked his
man, the guy who had hired us, "Were you in on this charade?" He said
no.
I sank. My head spun. I lost speech. It was a total
black-out. I realized the absurdity. I had gone insane. I could check
myself into an asylum. The only thought that passed my head was the
disbelief with which they would fire me back at my company. I was
sinking deeper and deeper when I looked at Layla. Nothing happened. I
kept on sinking. My eyes must have closed because the letters
CONSULTANT flashed before me. They were lit in neon. I saw that I was
standing on a busy crossing and all the shops around me had these
letters flashing blinking marqueeing on them. I realized at that moment
that it was by hands like mine that civilization is built. I am the
consultant in this room. I'm the one to be listened to. I shot back
like a rocket, my blast radiating the room.
"Gentlemen, I
understand your thoughts. I felt the same way when the thought first
came to me. But think about it, your processes are dictated by your
business. You can't do much about them. You can't do much about
distractions - people walking in, change of weather, telephone calls.
There are others who'll tell you the solutions that never work. I'm
telling you something that'll work. You can choose to implement it, or
you can repent five years later when the Anytime Breakfast Box is the
industry standard. Every new idea seems ridiculous at first. Think about
how simple it is - give one of these boxes to every employee every
day, and see your profits rise. So tell me gentlemen, do you have the
stomach for change? Of course, if you want the stale security of old
solutions, I can work one of those out for you in a couple of hours."
I
saw that shadow pass over their faces, which tells you it has worked.
They were nodding. The consultant mojo had prevailed. Layla could see it
too. She was beaming. My heart was barely within my chest. I had nailed
both my projects.
The client agreed to the solution. I don't
know about Layla but I walked out of there nothing but stunned. I wanted to
run, as if I had picked their pockets and it was only a matter of time
before they discovered that and chased me down. It was then that Layla
lay the bomb on me.
"I'm so excited, I can't wait to tell my boyfriend."
"Boyfriend?"
"Yes, he works for Rahul Gandhi."
I
stopped dead. I stopped dead in the middle of the road. The traffic
stopped too. I was looking into the eyes of every driver in every
vehicle, seeing the anger in their eyes that had risen in sympathy with
me. She had tricked me. I thanked them and assuring them I could handle
myself, I crossed the road.
After that day, I went on a
mad spree, a death spiral where I didn't care what happened to me. I
wanted to get hurt. Badly. Fired, destitute, starving, stoned. In this
insanity I sold to dozens of organizations the Anytime Breakfast Box
idea, and others I invented, crazier, such as the Midnight Anthem
Recital, the Corpse Perspective Parade and the Dog-Bitch Laydown.
Amazingly, I grew and grew. The ideas which were certain to get me
fired were the best accepted ones. I gave up, and just basked in the
glory until, as I told you earlier, I got this condition. I guess I
abused my gift. Now I spew blood whenever I speak, or rather, squeak.
I
have lost any sense of the truth. I mean it's one thing to lie, it's
another thing to not even know what truth is. But then, here I am. Of
course, it's not the end of the world, because I've taken to
writing. Writing fiction. Finally channeling my bullshit in the right
direction.
2 comments:
LOVE it. After a long time read something that delighted my heart so much in 5 minutes :) and that includes Murakami's 1Q84 which I just finished which is a great book - so this is really saying a lot!
Love you Vibs!
Thanks! Yes, I agree, it's saying a lot! I'm seriously glad you liked it. Thanks again!
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